General Terms & Conditions of Sale PolishPottery-online.com is an initiative of a Polish company, please contact us by e-mail.
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Article 1:
Purpose The following articles establish the general conditions of sale for all goods and services proposed by Ceramika Millena on the site www.polishpottery-online.com These conditions constitute all the rights and obligations of both Ceramika Millena online shop and the customer and no others will be accepted.
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Article 2:
The prices indicated are those in effect at the time of ordering and subject to change without notice. The prices are expressed in US Dollars. We provide online module for conversion into other currencies at the current rate. This may result in slight difference between the amount debited from your account and the amount displayed on our currency conversions which do not include exchange rate variation applied by your bank thus the transaction will be made in USD.
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Article 3:
Payment for small orders are exclusively paid by PayPal using Visa, Master Card/Eurocard or American Express. For other payment methods, customers are required to contact us sales@polishpottery-online.com to arrange a specific payment procedure prior to ordering.
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Article 4:
Delivery The products are delivered to the address indicated on the order form only after payment has been successfully processed and approved. If the recipient is absent at the time of delivery, the carrier shall leave a note asking to arrange for re-delivery. We will not be responsible for late collection or non-collection of our products by the customer. We only ship to locations where insurance may be issued for our merchandise outside of the European Community. We are currently unable to ship to PO Boxes or APO/FPO military addresses.
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Article 5:
Shipping expenses The actual shipping cost depends on the destination and selected shipping method (express or standard/economy). Before the customer confirms his/her order, the shipping cost will be quoted automatically on the check-out screen.
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Article 6:
VAT and import duties and any additional charges like customs clearance are subject to import duties are the customers responsibility. We have no control over these charges and cannot predict them. For detailed information you should contact your local customs office.
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Article 7:
When you finish a check out process, you will receive an automatic e-mail with Order Confirmation. However, this does not constitute our acceptance of your order and we reserve the right to accept or decline any order after order is placed. Upon the validation from our server for on-line payments, you will receive an order confirmation along with an invoice number via e-mail within 24 hours following your order.
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Article 8:
Due to our Exchange Policy all our products are carefully inspected and verified before shipping. On the reception of the article, the customer should check the general condition of goods. For any damage in transit, you shall notify the carrier at the time of delivery and contact us by email or by fax at the latest 24 hours after delivery. We will replace the returned items by identical ones at our expense or reimburse the full price to the customer.
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Article 9:
Return Policy For any reason you are not completely satisfied with your purchase, you may return your product to us within 7 days from receiving merchandise. All returned items must be accompanied by a return authorization code which will be sent to you upon your request via e-mail or fax. We will refund the purchase price of items returned less shipping cost and handling fees. Items must be returned in good condition with original packaging and freight-prepaid. Special orders or custom made products are not refundable.
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Article 10:
Disclaimer all material contained in the polishpottery-online.com site is copyright to their respective owners. Whilest every effort is made to ensure the accuracy of information provided for the products listed in our site, we are not liable in the case of photographic, typographical or any other inadvertent errors and reserve the right to make modifications, corrections or adjustments.
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